Insurance & Payment

Ohana Care Clinic accepts Medicaid (QUEST) and Medicare — plus most major commercial plans — for primary care, pediatric, and behavioral health visits across Hawai‘i. We welcome QUEST and Medicare members, including new patients and keiki. Not sure we take your plan? Contact our billing team and we’ll check for you.
Medicaid (QUEST) accepted — AlohaCare, HMSA QUEST Integration, ‘Ohana Health Plan, UnitedHealthcare Community Plan, and more.
Medicare accepted — including Medicare Advantage plans.
Whole-‘ohana care — primary care, pediatrics, and behavioral health under one roof.

Insurance Plans We Accept

We accept most major insurance plans, including Medicaid (QUEST), Medicare, HMSA, AlohaCare, Ohana, UnitedHealthcare, Aetna, BCBS, Cigna, Humana, MDX, DMBA, and HMAA/HWMG. We accept mainland Kaiser plans but not Hawaiʻi Kaiser, and we are not yet able to accept Kaiser QUEST. Contact us to verify your specific plan.

  • AARP Medicare Advantage (MDX Hawaii)
  • Aetna (MDX Hawaii)
  • AlohaCare
  • Cigna (MDX Hawaii)
  • Deseret Mutual Benefit Administration (MDX Hawaii)
  • HMAA/HWMG
  • HMSA (Akamai, HMO, PPO, Quest)
  • Hawaii Medicaid Quest
  • Hawaii Medicare
  • Humana (MDX Hawaii)
  • Hygeia UHC International (MDX Hawaii)
  • Ohana (Medicaid, Medicare)
  • Ohana CCS (Behavioral Health)
  • TriCare all plans
  • United Behavioral Health
  • United Healthcare (MDX Hawaii)
  • Veterans Administration (TriWest – CCN)

Insurance questions we hear

Do you accept Medicaid (QUEST)?
Yes — we accept Hawai‘i Med-QUEST plans for primary care, pediatric, and behavioral health visits, and we welcome new patients.
Do you accept Medicare?
Yes — we accept Medicare and Medicare Advantage plans.
Not sure about your plan?
Contact our billing team and we’ll verify your coverage before your visit.

Don’t see your plan?

Contact our billing team to verify your coverage. We may still be able to help!

Plans We Accept

AARP logo
Aetna logo
AlohaCare logo
Cigna logo
DMBA Deseret Mutual Benefit Administrators logo
HMAA Hawaii Medical Assurance Association logo
HMSA logo
Humana logo
HWMG Hawaii Western Management Group logo
Medicare logo
Hawaiʻi
Med-QUEST
Ohana Health Plan logo
Optum United Behavioral Health logo
UnitedHealthcare logo
TRICARE logo
TriWest Healthcare Alliance VA Community Care logo

Payment Options

Insurance

We bill your insurance directly. Copays and deductibles due at time of service.

Self-Pay

Competitive self-pay rates available. Ask about our cash-pay pricing.

Payment Plans

Flexible payment plans and sliding scale options for qualifying patients.

Questions About Billing?

Our billing team is here to help with insurance questions, payment plans, and more.